Troubleshooting Zoom Issues: Video & Connection Problems.9 Common Zoom Call Issues and How to Fix Them
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Zoom app troubleshooting
Working with downloaded Zoom software is the most reliable way to enjoy the workshops without critical errors.
Also, please make sure your Zoom software is up to date. If you are having trouble with the link to the workshop and you are attempting to use zoom via a web browser: double check your internet connection. Still not connecting? Call into Centrum for technical assistance x Zoom error on macOS: You are unable to connect to Zoom.
Last Updated: June 1, This article covers:. How to troubleshoot microphone or speaker issues Check audio settings Sign in to the Zoom desktop client.
Select the speaker you want to use in the drop-down menu. Use the Output Volume slider to increase or decrease the output volume. Under Microphone , you can do the following: Test your microphone. Select the microphone you want to use in the drop-down menu. Use the Input Volume slider to increase or decrease the input volume. Check your device If you are using an external microphone, make sure it is fully inserted.
If you've tried all these troubleshooting tips and the camera or video still isn't working in the Zoom app, contact Zoom support for help. These troubleshooting tips are essentially the same as for an iPhone or iPad. The first thing to do is make sure that your Mac's camera is working in other programs, like FaceTime or Photo Booth.
If these applications are working normally, move on to the tips below. Note: If your Mac is running macOS If your camera still isn't working, uninstall and reinstall the latest version of Zoom from the Download Center.
Once you've got Zoom up and running again, try out some amazing Zoom features, such as screen sharing! Leanne Hays is a Feature Writer at iPhone Life, and has written hundreds of in-depth how-to and troubleshooting articles. She's a former Associate Editor for iPhone Life magazine, and has written for the Iowa Source , as well as web content for education marketing. Leanne has an associate's degree in education, with a focus on curriculum development, as well as a bachelor's degree in science.
She has over nine years of experience with SEO, social media management, and web development and writing. Despite years of web work, Leanne is by no means an early adapter; she's only owned a smartphone for five years, which makes her highly sympathetic to the learning curve of new iPhone owners. She enjoys making reader's lives easier and putting her education experience to work by walking them through the most practical ways to use Apple devices, step-by-step.
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Topics How-To. Third-Party Apps. Author Details. Author Details Leanne Hays. Featured Products. Most Popular. Retrieve Deleted Text Messages iPhone. How to Delete Apps on iPhone. How to Turn Off Flashlight on iPhone. Transfer Photos from iPhone to PC. Call Failed on Your iPhone? How to Reverse Image Search on iPhone How to Set Timer on iPhone Camera.
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